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Retrofit Goes Live

Retrofit Pilates Online Classes!

We are excited to be offering 26 + live streaming classes per week at different times throughout the day and evening. Staff and teachers are excited to be able to connect and work together remotely at a time when we all need to care for ourselves and each other.

Sign-up for a Class:
Log into your Retrofit Pilates MindBody account or use the Retrofit app to reserve your spot in class. You will receive an email with your personal Zoom invitation one hour before each class for which you register.

PLEASE NOTE: Reservations close one hour prior to class time. If you need to cancel your reservation, 1-hour notice is required, or you will be charged the full fee for the class.

Schedule:
We are live streaming classes throughout the day and evening.
All classes and times are listed at retrofit.ca and our Retrofit App.
See the full list of class descriptions.

Zoom Link:
For each class you reserve, you will be sent a unique Zoom invitation via email one hour before the class starts. Make sure your email address in your online account is correct because that is where the link will be sent. Check your spam folder if you don’t see it. When it’s time to join the class simply hit the “start our virtual class” link in the email. Your screen is automatically muted so that only the teachers’ voice is heard. Click the video button to off if you don’t want to show up in the gallery view online.

Fees:
Purchase an Online Unlimited Class Pass for just $99 and enjoy unlimited classes from the comfort and safety of your home.

Zoom is free software that is easy to use. It is available for manual download here and through the app store. We encourage you to download it early and to familiarize yourself with it so you are ready to begin. If you haven’t downloaded Zoom don’t worry, you will be prompted to do it when you join your first class.

If you have any questions about memberships or class passes or Zoom please email pilates@retrofit.ca

 

Q&A

When will Retrofit re-open?
Retrofit Pilates will remain closed for the month of April, or longer, as per the mandate of public health officials.

Will my membership remain suspended?
All memberships and monthly-autopays will remain suspended without loss of days or benefits for the duration of the closure.

What if I have already un-suspended my membership?
If you un-suspended your membership to access online classes, you will have received a separate email detailing how the new pricing is applied to your membership.

How long will Retrofit online classes continue?
Retrofit online classes will continue throughout the closure. Online Unlimited One Month Class Passes will remain available for sale for the duration of the closure.

Can I use my current class card for online classes?
Current class cards can be used to purchase online classes but why not save those and get an unlimited pass at an awesome price!

Are you discounting 20th anniversary annual memberships?
Please email pilates@retrofit.ca to learn how you can take advantage of this offer with a Loyalty Discount.

Thank you and I look forward to seeing everyone online!