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Felicia joined the Client Services team at Retrofit with a background in Business Administration and a honors degree in Business and Marketing Management. Pilates? What is Pilates? Felicia is great at her job. She brought exceptional organizational and client services skills but knew nothing about Pilates and it’s benefits. Along side her duties as Studio Manager Felicia started taking classes at the beginner level and after a while graduated to Power Level classes. “I have noticed a major difference in my mobility, have much less to no back and shoulder pain. I am so much more aware of my body and feel strong. I love serving Retrofit clients and I love the benefits of Pilates!”.